APPLICATION TECHNICAL SUPPORT

Responsibilities: 

• Perform in-house developed application testing
• Conduct specifications study on customer’s requirements
• Documentation of application software for training purpose
• Perform investigation on software issues reported
• Provide on-site and phone/email support to customers
• Attend meetings with customers

 

Requirements:

• Degree/Diploma in Computer Science, Information Technology or related field
• Possess initiative with good interpersonal skill
• Fast learner and able to work independently
• No software programming experience needed
• Knowledge in Non-Life/General Insurance business process or Credit Recovery Workflow for banks/legal firms is an added advantage
• Proficient in both written and spoken English and Bahasa Malaysia